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Terms & Conditions

Effective of 7th September 2023

Roos of Bliss, 

Terms & Conditions, Terms of Use

Terms of Use

This website is owned and operated by Roots of Bliss via Wix Platform. These terms set forth the terms and conditions under which you may use our website and services offered by us. This website offers visitors information on yoga, creativity, movement, and wellness. The website also is a platform to book personal 1:1 Yoga experiences, Yoga meditation & mindfulness sessions, free discovery calls, and events or retreats hosted by Roots of Bliss.  By accessing or using the website of our services, you approve that you have read, understood, and agree to be bound by these terms.

To use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

 

1. Acceptance of Terms

By using this website (www.rootsofbliss.com) and opening a Roots of Bliss account, you agree to comply with our Terms and Conditions, shown in this Terms of Use document. To maintain membership privileges, you agree to follow our terms and conditions.

 

Please note that this document will refer to our website, events, and tailored sessions as use of the ‘Service’.  If you falsify any information, you understand that Roots of Bliss can terminate our services without a refund.

 

2. Modifications to this Agreement

      a. At our discretion, we reserve the right to change, modify or otherwise alter

      these terms and conditions at any time. Such modifications shall become

      effective immediately upon the posting thereof. You must review this agreement

      regularly to keep yourself apprised of any changes. We may, without prior notice,

      change the services; stop providing the services or any features of the services we

      offer; or create limits for the services. We may permanently or temporarily

      terminate or suspend access to the services without notice and liability for any

      reason, or for no reason.

      b. This agreement is valid until you terminate your account/ use of these services.

      c. When we change the Terms in a material manner, we will notify you that   

      material changes have been made to the Terms. Your continued use of the

      Website or our service after any such change constitutes your acceptance of the

      new Terms. If you do not agree to any of these terms or any future version of the

      Terms, do not use or access (or continue to access) the website or the service.

 

3. Fees

      a. Prices are stated on www.rootsofbliss.com at the time of purchase of the 

      service.Fees for the service are paid upfront, use of the service is activated when

      you meet the conditions of the purchase. Renewal payments will send through an

      invoice needed to pay after the session.

      b. Service Fees are reviewed frequently, and we reserve the right to amend or

      enhance them at any time and to correct pricing errors that may inadvertently

      occur. Additional information about pricing is available on request.

      c. The fee for the services and other charges you may incur in connection with

      your use of the service, such as tax and possible transaction fees, will be charged

      on check out to your payment method you supply at check out.

 

4. Service Purchase

When buying a service, you agree that:

(i) you are responsible for reading the full-service information before making a commitment to buy it:

(ii) you enter into a legally binding contract to purchase a service when you commit to by a service and you complete the check-out payment process.

 

5. Return and Refund Policy

      a. For 1:1 sessions or events, you agree to cancel or reschedule a session at least

      24 hours prior to the session.

      b. If you do not reschedule prior to this time the session is fortified (if part of a

      package that session is lost.  If it is an individual session, the session is also lost

      and charged for).

      c. If you have not already paid for the session, your account/card will be charged

      for the full amount of the session.

      d. If no card/account information is present, an invoice will be sent, and no

      further sessions will be conducted until the outstanding payment is received.

      e. Invoice needs to be paid for the cancelled session within 10 days.

       f.  No refunds for 1:1 package will be issued, after the first session.  I.E. If you

      decide to cancel at any time after the second session there will be no refunds.

5.1 Packages

      a. All packages, except single class, expire within 6 months of purchase if not used. A

      single class if not used, expires 30 days from the date of purchase.

      b. The Discovery call is free. No contract has been signed within this period.  

      c. 10 Class Pack expires in 6 months and starts from the date the first Session is taken.

      d. 5 Class Pack expires in 4 months and starts from the first date the first class is

      taken.

      e. These Terms and Conditions and any disputes arising from them shall be governed

      by the laws of England and subject to the exclusive jurisdiction of the English courts.

 

5.2 Services
      a. Unused, unexpired & expired Pre-Paid Packages packs are non-refundable.
      b. There is a £20 administration fee for refunds made.
      c. Any refunds will be made within 30 working days.

      d. Client can cancel after Session 1 if they do not feel that it is the correct fit.
      e. Pre-Paid packs that have been started past session 1 are non-refundable. i.e You

     decide after session 1 you want to continue and have any amount of sessions after that

     but then later decide you want to cancel.

6. Warranties and responsibility for services and products

You agree that using this service is entirely at your own risk. Roots of Bliss provides the service as is, or as available without warranties.

 

7. Ownership of intellectual Property, Copyrights and logos

The Service and all materials therein or transferred thereby, including, without limitation, software, images, texts, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and all Intellectual Property Rights related thereto, are the exclusive property of Charlotte Dear. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works thereof.

 

8. Right to suspend or cancel user account/ terminate services

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment.

 

9. Indemnity

You agree to indemnify and hold Charlotte Dear harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

 

10. Limitation of liability

To the maximum extent permitted by applicable law, in no event shall Charlotte Dear, be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

 

To the maximum extent permitted by applicable law, Charlotte Dear, assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorised access to or use of our secure severs and/ or any, and all personal information stored therein.

 

11. Promotional emails and content

You agree to receive from time-to-time promotional messages and materials from us, by mail, email, or any other contact from you may provide us with (including your phone number for calls or text messages). If you don’t want to receive such promotional materials or notices- please just notify us at any time.

 

12. Preference of law and dispute resolution

These Terms, the rights and remedies provided hereunder, any, and all claims and disputes related hereto and/ or to the services, shall be governed by, construed under, and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Greater London, United Kingdom, without respect to its conflict of laws principles. Any, and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Greater London. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

 

13. Customer Support Details & contact info

If you need to reach us at any point, please contact us on: info@rootsofbliss.com

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